Understanding and Navigating Toxic Positivity

Live Webinar or Recording

June 17, 2026, 12:00 pm - 1:00 pm Eastern

Credit: ATAOP: 1, ATAAA: 1, IAAP: 1 (Live Only)

In a workplace culture that often encourages people to “put on a brave face” or simply “stay positive,” the risks of toxic positivity can go unaddressed. This powerful webinar explores what toxic positivity is, why it can be harmful to workplace communication and leadership, and how to create a more authentic, emotionally intelligent, and effective professional environment.

Join communication and leadership skills expert Pamela Jett as she shares practical tools, actionable strategies, and real-world techniques to help you move beyond feel-good fluff. With a focus on authentic communication, empathy, resilience, and professional presence, this program will help you ditch toxic positivity and embrace a more credible, influential, and results-driven approach.

Your Benefits For Attending:

• Discover what toxic positivity is and why it can be detrimental to success at every level.
• Learn how to avoid toxic positivity and what to say and do instead to enhance influence, credibility, and impact.
• Unlock the power of being Relentlessly Positive for more authentic and effective communication and leadership.
• Identify the words to choose and the words to lose to build genuine connections and strengthen your professional presence.
• Master the art of empathy at work without glossing over challenges, sugar-coating reality, or relying on trite statements.
• Become more resilient during change, challenges, and difficult situations by learning to balance optimism with reality.
• Leverage three immediate steps to cultivate productive, authentic, engaged relationships, teams, and workplaces that get results.

By attending, you will gain practical communication and leadership tools that help you respond to workplace challenges with empathy, authenticity, and confidence. You will leave better equipped to build stronger relationships, increase your credibility, and create a more positive workplace culture without relying on toxic positivity.

Guest Speaker: Pamela Jett - Jett Communication, Inc

Level: Basic

Format: Live Webcast

Program Prerequisites: None

Advanced Preparation: None

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in operations.

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in administrative.

Aurora Training Advantage has reviewed the content of this program and believes it aligns with the CAP Body of Knowledge. We estimate this program may qualify for 1 recertification point(s), based on 1 point per 1 hour of eligible training. Final determination of applicability rests with the CAP designee, who is responsible for documenting alignment for recertification purposes.